We want InfoRadar to feel fair. If you were charged incorrectly or the service failed to activate after payment, use the Support directory within 14 days of purchase and include your Paddle receipt.
For first-time subscription purchases, we generally offer refunds within 14 days when there has been limited product usage or a clear billing error. Renewals are normally non-refundable once a billing cycle has started, unless required by law or approved as a customer-support exception.
Canceling a subscription prevents future renewals but does not automatically refund the current billing period. Approved refunds are returned through Paddle to the original payment method.